About PV-WAVE Documentation > Technical Support
  
Technical Support
If you have problems installing, unlocking, or running your software, contact Rogue Wave Software Technical Support. Contact information is found at www.roguewave.com/support/contact-support.aspx.
Please be prepared to provide the following information when you call for consultation during Rogue Wave Software’s business hours:
*Your license number.
*A detailed description of the problem.
*Name and version number of the product. For example, PV‑WAVE 2017.1.
*The type of system on which the software is being run. For example, Opteron, Intel x86.
*The operating system and version number. For example, Red Hat Enterprise Linux 6.4 or Windows 7.
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Version 2017.1
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