Software Technical Support is available to customers who have a valid Maintenance and Support contract for any Rogue Wave product. Please contact Technical Support according to the terms of your Rogue Wave License Agreement for your support level: Basic, Premium, or Enterprise.
For information on contacting technical support, refer to the Support page of the Rogue Wave Web site (www.roguewave.com/services/support.aspx).
The Rogue Wave Web site recently redesigned its Support page, and re-registering is required. Please read our New Web site Transition Note (www.roguewave.com/support/customer-portal.aspx) if your web account was established prior to February 2011.
Before entering a support request, check the online Knowledge Base. In many cases, your technical support question has already been answered in the Knowledge Base. This valuable resource is provided as a convenience for our customers, and provides technical answers to many frequently asked questions.
Copyright © Rogue Wave Software, Inc. All Rights Reserved.
The Rogue Wave name and logo, and Stingray, are registered trademarks of Rogue Wave Software. All other trademarks are the property of their respective owners.
Provide feedback to Rogue Wave about its documentation.