Getting Help
Several avenues of help are available to you when working with Objective Views.
Documentation
We provide a comprehensive set of documents in a variety of formats in the Docs subdirectory of your installation directory. You can access by selecting Documentation from the Objective Views submenu in your Windows Start |Programs menu. The following documents are available:
• User's Guide - This manual. The User's Guide is a how-to manual that provides an introduction to Objective Views and a foundation for using Objective Views “out-of-the-box.” There are several tutorials included to help new users learn how to create Objective Views applications quickly. This document is available in two formats: HTML Help (ovug.chm) and Portable Document Format (ovug.pdf).
• Reference Guide- The reference document (ovref.chm) is a detailed description of the properties, methods, and events in Objective Views.
• ReadMe file - The latest information about the product, ViewsReadme.htm located in the Readme folder in your Stingray installation directory.
For more information on the documentation, including all Stingray documentation, an index to the Help files, and document type conventions, see
“Product Documentation” in the
Getting Started part.
Knowledge Base
The Rogue Wave Knowledge Base contains a large body of useful information created by the Support Services team. This information is available to any user of the Rogue Wave Web site, and no login or registration is required.
http://www.roguewave.com/support/knowledge-base.aspx.
Professional Services
The Rogue Wave Professional Services offers training and mentoring for all levels of project development, from analysis and design to implementation. For more information, see “Professional Services” in the Getting Started part.
Technical Support
Technical support for Objective Views products is provided through the Rogue Wave Web site. For more information on registering with the support system, and the type of support you may receive, see “Technical Support,” in the Getting Started part.